(last updated: August, 2005)

There is a return period during which you can return an unused item and exchange it for another or request a full refund of the item's price, not including shipping and handling.

The return period is fourteen (14) days from the product's purchase date. During the return period, you can request and exchange or refund for any reason so long as you:

In the case of an exchange request, the customer will be responsible for shipping and handling charges on the new item.

Please note that your refund will be processed within approximately three (3) business days from receipt of your return.

Once your return request is received and processed, you will receive an e-mail which confirms your refund.

Changes to this Policy

Bullen Tea will occasionally update this Return Policy to reflect company and customer feedback. When Bullen Tea posts changes to this Policy, you will see the word "updated" next to the Return Policy link on the front page of Bullen Tea. If there are material changes to this Policy, Bullen Tea will prominently post such changes prior to implementing the change. Bullen Tea encourages you to periodically review this Policy.

Contact Information

Bullen Tea welcomes your comments regarding this Return Policy. If you believe that Bullen Tea has not adhered to this Policy, please contact Bullen Tea by e-mail or postal mail.